Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Contact information (name, email address) when you contact us
• Order information when requesting a purchase (shipping address, contact details)
• Support communications and feedback

1.2 Automatically Collected Information

• Website usage analytics (page views, time spent, referral sources)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies (see our Cookie Policy)

1.3 Information We Do NOT Collect

• Private keys or seed phrases
• Transaction data or wallet balances
• Cryptocurrency addresses or holdings
• Usage data from the hardware device itself

2. How We Use Your Information

• Process and fulfill product orders
• Provide customer support and technical assistance
• Send important security updates and product announcements
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

• Service Providers: Shipping companies, payment processors, and hosting services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or sale of our business

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers with limited access
• Regular security audits and updates
• Employee training on data protection

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your information
• Data portability (receive your data in a structured format)

To exercise these rights, contact us at privacy@pendle-v2.com

6. Cookies and Tracking

We use cookies and similar technologies to improve your website experience. See our Cookie Policy for details.

You can manage cookie preferences through our cookie banner or browser settings.

7. International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or website notice.

10. Contact Us

For privacy-related questions, contact: