Getting Started with Your Hardware Wallet
Follow our step-by-step guide to securely set up your device and create your first backup.
Unbox Your Device
Inspect packaging and contents
Carefully unpack your hardware wallet and verify all components are included.
- Check tamper-evident seals are intact
- Verify holographic authenticity stickers
- Ensure all box contents are present
- Keep packaging for warranty purposes
Tip: Never use a device if packaging appears opened or tampered with.
Verify Authenticity
Confirm device legitimacy
Use our verification tools to ensure your device is genuine and uncompromised.
- Check serial number on device and box match
- Verify authenticity certificate
- Use online verification tool if available
- Contact support if anything seems suspicious
Tip: Authenticity verification protects against counterfeit devices.
Initial Device Setup
Configure security settings
Power on your device and configure PIN protection and security preferences.
- Connect device using provided USB-C cable
- Follow on-screen setup wizard
- Choose a strong 6-8 digit PIN code
- Confirm PIN and security settings
Tip: Choose a PIN that's memorable to you but difficult for others to guess.
Create Seed Backup
Write down recovery phrase
Generate and securely record your recovery seed phrase for backup purposes.
- Device generates 12 or 24-word seed phrase
- Write words on provided recovery cards
- Verify seed phrase by entering words
- Store backup in secure, offline location
Tip: Never store your seed phrase digitally or take photos of it.
Connect Companion App
Install wallet software
Download official companion application to interact with supported networks.
- Download official app from verified source
- Connect hardware wallet to computer/phone
- Initialize wallet connection in app
- Verify device connection is secure
Tip: Only use official applications from trusted sources.
Security Best Practices
Follow these essential security practices to keep your private keys safe.
Backup Storage
Store recovery phrases in multiple secure, offline locations
PIN Security
Use strong PINs and never share them with others
Device Verification
Always verify transaction details on device screen
Setup Timeline
The complete setup process typically takes 15-30 minutes.
Unboxing & inspection
Authenticity verification
Initial setup & PIN creation
Seed backup creation
Companion app connection
Ready to Get Started?
Order your hardware wallet today and follow our step-by-step setup guide.